Mon - Fri: 8 a to 5 p

Lobby Hours

(909) 820-2550


128 N. Willow Ave.,
Rialto, CA 92376



The Professional Standards Division is overseen by the departments leadership team led by the chief of police.

This division is responsible for maintaining the integrity and professionalism of the department and its personnel. They investigate complaints against department personnel and report their findings to the chief of police.

The Professional Standards Division is responsible for investigating complaints that are received from members of the public concerning the performance, demeanor, and behavior of police personnel. The unit also conducts internal investigations concerning violations of Department policy and criminal law that are reported by police personnel and maintains confidential personnel files of our employees.

The Professional Standards Division investigates risk management issues, conducts internal audits concerning appropriate use of force standards, police pursuits, personnel records retention, and other Department policies and functions. The unit works in cooperation with the City Attorneys Offices, reviews matters of civil liability for the Department and the City, and responds to court requests for police personnel information. The unit assists in coordinating and implementing policies and procedures aimed at improving police services to our community. The unit also provides training for police personnel concerning complaint documentation and investigation as well as employee discipline and professionalism standards.

The Command Staff of the Rialto Police Department regularly reviews and evaluates the work performance of our police personnel in order to ensure the highest levels of professionalism. We recognize that the normal operation of any law enforcement agency may generate complaints of personnel misconduct. We also recognize that the public’s trust in our organization is vital to our success. It is our assurance that each and every complaint of personnel misconduct receives the full attention and review of our management staff. Valid complaints are swiftly and thoroughly investigated and appropriate measures are taken to ensure the professional conduct of our personnel.